Jan 24, 2025

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Store CreditDue to a change in our payment processor, store credit on rec.net is not currently usable and will be held in your account at this time. This is a temporary hold and we will update here when your store credit becomes fully accessible again.  Rec.Net PurchasesAll purchases through https://rec.net/shop are temporarily halted.  Gift Card RedemptionGift cards you already have or purchase are still redeemable on rec.net. The store credit will be held until we have completed our change in payment processor.  RR+ SubscriptionsFor a short period of time, subscription renewals to Rec Room Plus through Rec.net will be halted, but you’ll keep the perks. To avoid a lapse in benefits, you can renew your subscription to Rec Room Plus through another platform and not be affected. When our new payment processor is up and running, you’ll be able to manage subscriptions and auto-renewals on rec.net again.
  Why right now?Our payment processor, Digital River, informed us that they are ceasing operations effective immediately on Friday. This didn’t give us any time to perform a smooth transition. We are currently working to find a replacement. In the interim, know that your tokens and gift card balances are safe.These changes do not affect purchases on other platforms or our creator payouts.We’re sorry for the inconvenience. We're working hard to get everything back to normal as quickly as possible. If you have questions or need assistance, reach out to our help center